What types of documents can I upload?
The system supports various HR document types, including:
- Employment contracts
- Job descriptions
- HR policies and procedures
- Employee handbooks
- Performance improvement plans
- Offer letters
- Severance agreements
- Company policies
Supported file formats include .PDF, .DOCX, and .TXT.
Are there any file size restrictions?
Yes, file upload supports files up to a max 50mb.
How does document analysis work?
When you upload a document, you can ask Gia questions of your HR documents. Gia can:
- Review for compliance with local employment laws
- Check for missing critical clauses
- Identify potential issues or risks
- Suggest improvements
- Compare against best practices
- Provide jurisdiction-specific recommendations
Can I ask Gia specific questions about my document?
Yes, when a document is successfully uploaded. Gia can use that context to answer questions. For example asking if a policy section is accurate or up to date.
Can I upload multiple documents at once?
Currently, documents must be uploaded individually for analysis.
What data is safe for me to upload?
Gia prioritizes the security and privacy of your data. We implement robust encryption protocols and secure storage mechanisms to safeguard your information. To ensure compliance and understand the specific types of data suitable for upload, please refer to our comprehensive Privacy Policy and Terms of Use. These documents outline our data handling practices, security measures, and your rights regarding your data. By using Gia, you acknowledge and agree to these policies, which are designed to protect both you and your sensitive information.
Can I upload documents in languages other than English?
Yes, Gia can understand and translate questions on documents uploaded in non-English. This is a core part of our LLM capability.
What if the chatbot doesn’t understand my non-English document?
For these instances, we recommend reporting an issue, and we can investigate the language encoding of the document.
Can I upload a password-protected document?
No, Gia can not register or process password protected documents or ZIP files.
What if Gia cannot understand my document?
For these instances, we recommend reporting and issues, and we can investigate the structure of the document.
What happens to the document after I end the chat?
This document is stored as context in your chat history. Documents are deleted every 7 days from chat threads.
Is it possible to share a document?
Document sharing is available in the Enterprise Team plan.
Are my documents and conversations confidential?
Yes, all uploaded documents and conversations are treated as confidential. They are only accessible to your authorized account users and are not shared with third parties.