How do I report an issue ?
Login and click on the “Help” Button in the top right. From here, you can choose “contact support” to submit your report. You can select the type of issue you are experiencing and submit it to our team for investigation. Our team will reply to you by email. You can also email us directly - ai@g-p.com.
How can I provide feedback or request new features?
You can provide feedback on any AI answer by clicking the thumbs up or thumbs down option. Suggesting new features or reporting any issues can be done by selecting “Report an Issue” after clicking on your profile icon at bottom left.
Can I talk to a human?
We understand that sometimes you need to talk to a real person. Please reach out to our support team for personalized assistance by using the “report issue” link in the Help Center, or emailing us at: ai@g-p.com to coordinate timing. (please do include your time zone (or allowable hours of contact) when making such a request.